Can you check to see if the computer is plugged in ? lol.

  Best embarrassing day of customer ! I worked in technical support at Silicon Graphics about a year ago, and I was part of the group that was first in line to handle problem calls. Oh, joy. Being only eighteen at the time, my experience in the field of technical support was somewhat limited, but I could still handle my own. Now, as you may or may not know, SGI sells top of the line computers used in many different industries. On...

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